Privacy Policy
Last updated: April 14, 2025
At Lucid Labs LLC ("Lucid Labs", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile applications and visit our website at www.lucidlabs.app.
By using our apps or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information, depending on the specific app:
- Personal Information: such as name, email address, or other identifiers when voluntarily submitted by users (e.g. signing up for updates or support).
- Device Information: including device model, OS version, and anonymized analytics (e.g. crash logs, usage stats).
- App Usage Data: anonymous data related to how users interact with our applications, used to improve performance and user experience.
We do not collect sensitive personal data or track users across other apps and websites.
2. How We Use Information
We use collected data to:
- Operate and maintain our applications
- Improve user experience and app performance
- Communicate with users for support or updates (only when contact is initiated by the user)
- Ensure compliance with App Store guidelines and legal obligations
3. Data Sharing and Storage
- We do not sell or rent user data to third parties.
- We may share anonymized analytics data with trusted service providers (e.g. Firebase, Apple, etc.) for diagnostics and performance monitoring.
- All data is stored securely and handled in accordance with applicable privacy laws.
4. Children's Privacy
Our apps are not intended for use by children under the age of 13. We do not knowingly collect personal data from children.
5. Your Privacy Rights
Users may request deletion of their personal data (if any is stored) by contacting us at hello@lucidlabs.app.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised "Last Updated" date.
7. Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
📧 hello@lucidlabs.app
🌐 www.lucidlabs.app